Cisco Umbrella - Intermittent Network Tunnel Connectivity - Australia

Incident Report for Cloud Security Service Status

Identified

We have identified the root cause of the intermittent connectivity affecting some customers using Cisco Umbrella network tunnels in Australia.

A partial mitigation has been implemented, and the remaining remediation steps are in progress. Some customers may continue to experience connectivity interruptions while this work is underway.

We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
Posted Oct 29, 2026 - 03:22 UTC

Investigating

We are investigating an issue affecting Cisco Umbrella network tunnels in Australia. Customers using affected tunnels may experience intermittent connectivity as the tunnels disconnect and reconnect.

Our engineering teams are actively investigating. We will provide updates as more information becomes available.
Posted Oct 29, 2026 - 01:00 UTC
This incident affects: Umbrella Australia (Network Tunnels).