All Systems Operational
About This Site
Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.
The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.
Umbrella Africa
Operational
App Control
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella Asia
Operational
App Control
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella Australia
Operational
App Control
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella Europe
Operational
API Reporting
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella North America
Operational
API Reporting
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella South America
Operational
App Control
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Network Tunnels
Operational
Reserved IP
Operational
Umbrella Global
Operational
API
Operational
Cloud Delivered Firewall
Operational
DNS
Operational
Real Time DLP
Operational
Remote Browser Isolation
Operational
SWG
Operational
Documentation
Operational
Phone Support
Operational
Support Portal
Operational
Dashboard
Operational
Network Tunnels
Operational
Reserved IP
Operational
Secure Connect Africa
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect Asia
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect Australia
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect Europe
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect North America
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect South America
Operational
CASB - App Control
Operational
Data Center
Operational
DNS
Operational
Firewall
Operational
IPsec Tunnel Head-End
Operational
Meraki SD-WAN Head-End
Operational
Real Time DLP
Operational
Remote Access (Client)
Operational
Remote Access (Clientless)
Operational
SWG
Operational
Secure Connect Global
Operational
Cloud Malware Detection
Operational
DLP
Operational
Identity
Operational
CloudLock
Operational
Activities
Operational
Apps Firewall
Operational
DLP
Operational
Enterrpise APIs
Operational
Environments
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Planned Maintenance] Vancouver, Canada (YVR1.EDC) Out of Rotation Jan 17, 2026 02:00 - Jan 19, 2026 16:00 UTC
Please be advised that our Vancouver data center will be taken out of rotation for scheduled maintenance from December 17th, 2026, at 02:00 UTC to December 19th, 2026, at 15:00 UTC.
During this period, all traffic will be automatically redirected to other available data center to ensure continued service availability. No action is required on your part.
Posted on Jan 12, 2026 - 07:13 UTC
During this period, all traffic will be automatically redirected to other available data center to ensure continued service availability. No action is required on your part.
Posted on Jan 12, 2026 - 07:13 UTC
[Planned Maintenance] Network Tunnels - Amsterdam and Reston between 09:00 UTC and 13:00 on January 19th Jan 19, 2026 09:00-13:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 09:00 UTC to 13:00 UTC on January 19th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Amsterdam - ams1.edc
Reston - rst1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 19:53 UTC
Maintenance Details
Date and Time: 09:00 UTC to 13:00 UTC on January 19th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Amsterdam - ams1.edc
Reston - rst1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 19:53 UTC
[Planned Maintenance] Network Tunnels - Hong Kong, Sydney and Tokyo between 16:00 UTC and 20:00 UTC on January 20th Jan 20, 2026 16:00-20:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 16:00 UTC to 20:00 UTC on January 20th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Hong Kong - hkg1.edc
Sydney - syd1.edc
Tokyo - nrt2.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 19:57 UTC
Maintenance Details
Date and Time: 16:00 UTC to 20:00 UTC on January 20th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Hong Kong - hkg1.edc
Sydney - syd1.edc
Tokyo - nrt2.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 19:57 UTC
[Planned Maintenance] Network Tunnels – Frankfurt and Johannesburg between 18:00 UTC and 22:00 UTC on January 20th Jan 20, 2026 18:00-22:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 18:00 UTC to 22:00 UTC on January 20th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Frankfurt - fra1.edc
Johannesburg - jnb1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:01 UTC
Maintenance Details
Date and Time: 18:00 UTC to 22:00 UTC on January 20th
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Frankfurt - fra1.edc
Johannesburg - jnb1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:01 UTC
[Planned Maintenance] Network Tunnels – Madrid, Marseille, Prague and Stockholm between 20:00 UTC on January 20th and 00:00 UTC on January 21st Jan 20, 2026 20:00 - Jan 21, 2026 00:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 20:00 UTC on January 20th and 00:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Madrid - mad1.edc
Marseille - mrs1.edc
Prague - prg1.edc
Stockholm – sto1.ed
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:04 UTC
Maintenance Details
Date and Time: 20:00 UTC on January 20th and 00:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Madrid - mad1.edc
Marseille - mrs1.edc
Prague - prg1.edc
Stockholm – sto1.ed
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:04 UTC
[Planned Maintenance] Network Tunnels - Ashburn, Denver and Miami between 06:00 UTC and 10:00 UTC on January 21st Jan 21, 2026 06:00-10:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 06:00 UTC to 10:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Ashburn - ash1.edc
Denver - den1.edc
Miami - mia1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:06 UTC
Maintenance Details
Date and Time: 06:00 UTC to 10:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Ashburn - ash1.edc
Denver - den1.edc
Miami - mia1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:06 UTC
[Planned Maintenance] Network Tunnels – Palo Alto, Rio de Janeiro and Vancouver between 09:00 UTC and 13:00 UTC on January 21st Jan 21, 2026 09:00-13:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 09:00 UTC to 13:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Palo Alto - pao1.edc
Rio de Janeiro - rio1.edc
Vancouver - yvr1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:10 UTC
Maintenance Details
Date and Time: 09:00 UTC to 13:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Palo Alto - pao1.edc
Rio de Janeiro - rio1.edc
Vancouver - yvr1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:10 UTC
[Planned Maintenance] Network Tunnels – Melbourne, Mumbai, Osaka and Singapore between 12:00 UTC and 16:00 UTC on January 21st Jan 21, 2026 12:00-16:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 12:00 UTC to 16:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Melbourne- mel1.edc
Mumbai – mum2.edc
Osaka - osa1.edc
Singapore – sin1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:12 UTC
Maintenance Details
Date and Time: 12:00 UTC to 16:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Melbourne- mel1.edc
Mumbai – mum2.edc
Osaka - osa1.edc
Singapore – sin1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:12 UTC
[Planned Maintenance] Network Tunnels – Paris, Copenhagen, Cape Town, London and Milan between 16:00 UTC and 20:00 UTC on January 21st Jan 21, 2026 16:00-20:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 16:00 UTC to 20:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Paris – cdg1.edc
Copenhagen – cph1.edc
Cape Town - cpt1.edc
London – lon1.edc
Milan – mil1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:14 UTC
Maintenance Details
Date and Time: 16:00 UTC to 20:00 UTC on January 21st
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Paris – cdg1.edc
Copenhagen – cph1.edc
Cape Town - cpt1.edc
London – lon1.edc
Milan – mil1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:14 UTC
[Planned Maintenance] Network Tunnels – Dallas, Los Angeles and Atlanta between 06:00 UTC and 10:00 UTC on January 22nd Jan 22, 2026 06:00-10:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 06:00 UTC and 10:00 UTC on January 22nd
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Dallas - dfw1.edc
Los Angeles - lax1.edc
Atlanta - atl1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:16 UTC
Maintenance Details
Date and Time: 06:00 UTC and 10:00 UTC on January 22nd
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
Dallas - dfw1.edc
Los Angeles - lax1.edc
Atlanta - atl1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:16 UTC
[Planned Maintenance] Network Tunnels – New York, Sao Paulo and Toronto between 09:00 UTC and 13:00 UTC on January 22nd Jan 22, 2026 09:00-13:00 UTC
Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.
Maintenance Details
Date and Time: 09:00 UTC and 13:00 UTC on January 22nd
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
New York - nyc1.edc
Sao Paulo - sao1.edc
Toronto - yyz1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:20 UTC
Maintenance Details
Date and Time: 09:00 UTC and 13:00 UTC on January 22nd
Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.
New York - nyc1.edc
Sao Paulo - sao1.edc
Toronto - yyz1.edc
We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.
Posted on Jan 09, 2026 - 20:20 UTC
[Planned Maintenances]- Cloudlock Infrastructure Maintenance between 04:30 UTC and 12:30 UTC on January 24th Jan 24, 2026 04:30-12:30 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Cloudlock platform continues to meet your needs, we will be performing Cloudlock Infrastructure Maintenance as outlined below.
Maintenance Details
Date and Time: From 2026-01-24 04:30 UTC to 2026-01-24 12:30 UTC
Impact
We are planning to do major deployment on our Production environments. During this time, the Cloudlock portal and scanning services will not be accessible.
N.Virginia
We’re Here to Help
If you have any questions or require assistance, please contact our support team.
Thank you for your understanding and continued trust as we work to enhance your Cisco Cloudlock experience.
Posted on Jan 12, 2026 - 10:17 UTC
To ensure our Cisco Cloudlock platform continues to meet your needs, we will be performing Cloudlock Infrastructure Maintenance as outlined below.
Maintenance Details
Date and Time: From 2026-01-24 04:30 UTC to 2026-01-24 12:30 UTC
Impact
We are planning to do major deployment on our Production environments. During this time, the Cloudlock portal and scanning services will not be accessible.
N.Virginia
We’re Here to Help
If you have any questions or require assistance, please contact our support team.
Thank you for your understanding and continued trust as we work to enhance your Cisco Cloudlock experience.
Posted on Jan 12, 2026 - 10:17 UTC
[Planned Maintenances]- Cloudlock Infrastructure Maintenance between 04:30 UTC and 12:30 UTC on January 31st Jan 31, 2026 04:30-12:30 UTC
Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Cloudlock platform continues to meet your needs, we will be performing Cloudlock Infrastructure Maintenance as outlined below.
Maintenance Details
Date and Time: From 2026-01-31 04:30 UTC to 2026-01-31 12:30 UTC
Impact
We are planning to do major deployment on our Production environments. During this time, the Cloudlock portal and scanning services will not be accessible.
Oregon
We’re Here to Help
If you have any questions or require assistance, please contact our support team.
Thank you for your understanding and continued trust as we work to enhance your Cisco Cloudlock experience.
Posted on Jan 12, 2026 - 10:27 UTC
To ensure our Cisco Cloudlock platform continues to meet your needs, we will be performing Cloudlock Infrastructure Maintenance as outlined below.
Maintenance Details
Date and Time: From 2026-01-31 04:30 UTC to 2026-01-31 12:30 UTC
Impact
We are planning to do major deployment on our Production environments. During this time, the Cloudlock portal and scanning services will not be accessible.
Oregon
We’re Here to Help
If you have any questions or require assistance, please contact our support team.
Thank you for your understanding and continued trust as we work to enhance your Cisco Cloudlock experience.
Posted on Jan 12, 2026 - 10:27 UTC