All Systems Operational

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Intelligent Proxy Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Virtual Appliance Operational
UI Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Singapore), Australia(Melbourne) - From 2026-08-13 17:00 UTC to 2026-08-13 21:00 UTC Aug 13, 2026 17:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 13th, 17:00 UTC to August 13th, 21:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
Australia (Melbourne): MEL1
Singapore: SIN1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Aug 06, 2026 - 17:42 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe(London,Paris,Amsterdam) - From 2026-08-13 21:00 UTC to 2026-08-14 02:00 UTC Aug 13, 2026 21:00 - Aug 14, 2026 02:00 UTC

Update - The planned maintenance has been rescheduled.
The new maintenance window is August 13th, 2026, 21:00 UTC to August 14th, 2026, 02:00 UTC.
Aug 06, 2026 - 17:47 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 13th, 21:00 UTC to August 14th, 02:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
United Kingdom (London): LON1
France (Paris): CDG1
Netherlands (Amsterdam): AMS1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 2026 - 18:17 UTC

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), Germany - From 2026-08-19 21:00 UTC to 2026-08-20 01:00 UTC Aug 19, 2026 21:00 - Aug 20, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
August 19th, 21:00 UTC to August 20th, 01:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
Germany: fra1.edc

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Aug 07, 2026 - 15:17 UTC

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United States - From 2026-08-20 06:00 UTC to 2026-08-20 10:00 UTC Aug 20, 2026 06:00-10:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
August 20th, 06:00 UTC to August 20th, 10:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
United States (Virginia): ash1.edc

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Aug 07, 2026 - 15:17 UTC

Cisco Secure Connect - [Planned Maintenance] Remote Access (Client), United Kingdom, Netherlands - From 2026-08-20 21:00 UTC to 2026-08-21 01:00 UTC Aug 20, 2026 21:00 - Aug 21, 2026 01:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
We are performing maintenance on Remote Access (Client) services to support software updates, certificate infrastructure updates, and ongoing service reliability improvements.

Date and Time
August 20th, 21:00 UTC to August 21st, 01:00 UTC

Impact
During the scheduled maintenance window, users at sites with higher traffic volumes may experience degraded traffic throughput for approximately 15 minutes. This temporary degradation is expected as tunnel configurations synchronise. No user action or mitigation is required, and normal traffic throughput will automatically resume once the synchronisation completes.

Data Centers
United Kingdom: lon1.edc
Netherlands: ams1.edc

Components
Remote Access (Client)

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted on Aug 07, 2026 - 15:17 UTC

Aug 13, 2026

Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America and South America - From 2026-08-13 02:00 UTC to 2026-08-13 04:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 10, 20:59 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected North America and South America data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 13th, 2026, 02:00 UTC to August 13th, 2026, 04:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
US (Virginia): ASH1
US (Denver): DEN1
US (Dallas): DFW1
Brazil (São Paulo): SAO1
Canada (Toronto): YYZ1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:30 UTC

Aug 12, 2026

Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Europe and Africa - From 2026-08-12 20:00 UTC to 2026-08-12 22:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:57 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected Europe and Africa data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 12th, 2026, 20:00 UTC to August 12th, 2026, 22:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Spain (Madrid): MAD1
Sweden (Stockholm): STO1
South Africa (Cape Town): CPT1
Italy (Milan): MIL1
France (Paris): CDG1
United Kingdom (London): LON1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:29 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Asia (Japan) - From 2026-08-12 16:00 UTC to 2026-08-12 17:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 16:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:54 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected Japan data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 12th, 2026, 16:00 UTC to August 12th, 2026, 17:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Asia (Japan): NRT2, OSA1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:27 UTC
[Cisco Secure Connect] – Network Connectivity Disruption - India (Mumbai)
Resolved - Between approximately 11:52 UTC and 12:12 UTC on August 12, 2026, customers connecting through the India (Mumbai) data center may have experienced a brief network disruption. During this period, some customers may have experienced disconnections, reduced traffic throughput, or difficulty establishing new connections.
Service was restored as of 12:12 UTC, and all services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We're Here to Help
If you continue to experience issues, please contact Cisco Support.
Aug 12, 12:33 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Australia and Asia - From 2026-08-12 10:00 UTC to 2026-08-12 11:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:53 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected Australia and Asia data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 12th, 2026, 10:00 UTC to August 12th, 2026, 11:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Australia (Sydney): SYD1
Asia (Hong Kong): HKG1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:26 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America - From 2026-08-12 04:00 UTC to 2026-08-12 05:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 04:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:51 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected North America data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 12th, 2026, 04:00 UTC to August 12th, 2026, 05:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
US (Palo Alto): PAO1
Canada (Vancouver): YVR1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:24 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, North America and South America - From 2026-08-12 00:00 UTC to 2026-08-12 03:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:49 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected North America and South America data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 12th, 2026, 00:00 UTC to August 12th, 2026, 03:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
US (Reston): RST1
Brazil (Rio de Janeiro): RIO1
US (Atlanta): ATL1
US (New York): NYC1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:23 UTC

Aug 11, 2026

Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Europe and Africa - From 2026-08-11 20:00 UTC to 2026-08-11 23:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 20:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:48 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels across selected Europe and Africa data centers. The work will be performed one data center at a time, allowing paired data centers to continue carrying customer tunnel traffic.

Date and Time
August 11th, 2026, 20:00 UTC to August 11th, 2026, 23:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Netherlands (Amsterdam): AMS1
South Africa (Johannesburg): JNB1
Germany (Frankfurt): FRA1
France (Marseille): MRS1
Czech Republic (Prague): PRG1
Denmark (Copenhagen): CPH1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:20 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, India (Mumbai) - From 2026-08-11 16:00 UTC to 2026-08-11 17:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 16:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:46 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels in the Mumbai data center. The work will be performed one data center at a time, allowing the paired data center to continue carrying customer tunnel traffic.

Date and Time
August 11th, 2026, 16:00 UTC to August 11th, 2026, 17:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
India (Mumbai): MUM2

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:17 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, Australia (Melbourne) - From 2026-08-11 10:00 UTC to 2026-08-11 11:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:45 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels in the Melbourne data center. The work will be performed one data center at a time, allowing the paired data center to continue carrying customer tunnel traffic.

Date and Time
August 11th, 2026, 10:00 UTC to August 11th, 2026, 11:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Australia (Melbourne): MEL1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:15 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, US (Los Angeles) - From 2026-08-11 04:00 UTC to 2026-08-11 05:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:43 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels in the Los Angeles data center. The work will be performed one data center at a time, allowing the paired data center to continue carrying customer tunnel traffic.

Date and Time
August 11th, 2026, 04:00 UTC to August 11th, 2026, 05:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
US (Los Angeles): LAX1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:14 UTC
Cisco Umbrella - [Emergency Maintenance] Network Tunnels, US (Miami) - From 2026-08-11 01:00 UTC to 2026-08-11 02:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:00 UTC
Update - This maintenance notification has been updated for Cisco Umbrella Network Tunnels. Please refer to the maintenance details below.
Aug 10, 20:35 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Umbrella platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on Network Tunnels in the Miami data center. The work will be performed one data center at a time, allowing the paired data center to continue carrying customer tunnel traffic.

Date and Time
August 11th, 2026, 01:00 UTC to August 11th, 2026, 02:00 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
US (Miami): MIA1

Components
Network Tunnels

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:10 UTC

Aug 10, 2026

Cisco Secure Connect - [Emergency Maintenance] IPsec Tunnel Head-End, Asia (Singapore) - From 2026-08-10 19:00 UTC to 2026-08-10 21:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 21:30 UTC
Update - The maintenance activity is currently in progress and has been extended. The new estimated completion time is August 10, 2026, at 21:30 UTC.
Aug 10, 19:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure the Cisco Secure Connect platform continues to meet your needs, we will perform emergency maintenance.

Maintenance Details
Cisco will perform emergency maintenance on IPsec Tunnel Head-End services in the Singapore data center. The work will be performed one data center at a time, allowing the paired data center to continue carrying customer tunnel traffic.

Date and Time
August 10th, 2026, 19:00 UTC to August 10th, 2026, 21:30 UTC

Impact
IPsec tunnel traffic is expected to continue without interruption during the maintenance window. No customer action is required.

Data Centers
Asia (Singapore): SIN1

Components
IPsec Tunnel Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Aug 10, 18:03 UTC
Cisco Umbrella - [Emergency Maintenance] United Arab Emirates, Dubai (DXB1.EDC), Out of Rotation - From 2026-08-07 15:00 UTC to 2026-08-10 04:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Cisco will perform infrastructure maintenance on the DXB1.EDC data center in United Arab Emirates, including an operating system upgrade and restart activity.

During this maintenance, the DXB1.EDC data center will be taken out of rotation and returned to service after maintenance validation is complete.

Date and Time: August 7th, 15:00 UTC to August 10th, 04:00 UTC

Impact:
During the maintenance window, traffic normally served by the DXB1.EDC data center will be automatically redirected to other available data centers to help maintain service availability. No customer action is expected.

Data Centers
United Arab Emirates, Dubai (DXB1.EDC), Out of Rotation

Impacted Services
Cloud Delivered Firewall, DNS, Remote Browser Isolation, SWG

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Aug 6, 21:05 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Aug 6, 2026

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Singapore), Australia(Melbourne) - From 2026-08-06 17:00 UTC to 2026-08-06 21:00 UTC
Completed - The planned maintenance has been rescheduled. Please refer to the updated maintenance notification here: https://status.umbrella.cisco.com/incidents/p25g73r0k4k6
Aug 6, 17:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 6th, 17:00 UTC to August 6th, 21:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
Australia (Melbourne): MEL1
Singapore: SIN1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 18:13 UTC
Cisco Secure Connect - [Planned Maintenance] SWG Roaming Traffic Steering - Asia (Japan) - Revised Phased Rollout Schedule
Completed - The scheduled maintenance has been completed.
Aug 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Cisco will continue the phased traffic steering rollout for non-Reserved IP SWG roaming customers in Japan. During these maintenance windows, non-Reserved IP SWG roaming traffic will be gradually shifted to DCv2 data centers according to the revised schedule below.

The July 21st, 16:00 - 17:00 UTC phase (0% to 10%) has been completed.

The remaining rollout phases are scheduled as follows:
Aug 6th, 16:00 - 17:00 UTC: 10% to 25%
Aug 10th, 16:00 - 17:00 UTC: 25% to 50%
Aug 13th, 16:00 - 17:00 UTC: 50% to 75%
Aug 17th, 16:00 - 17:00 UTC: 75% to 100%

This proactive notification is being provided for awareness. No customer impact is expected during any phase of this rollout.

Impact:
No customer impact is expected during this maintenance. Traffic steering is expected to complete without service disruption.

Data Centers
Asia (Japan): ap-northeast-1_1, ap-northeast-3_1

Target DCv2 Data Centers
Asia (Japan): csc_ap-northeast-1_1_0, csc_ap-northeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Jul 29, 18:57 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(Dallas,Minneapolis,Palo Alto),Canada(Toronto) - From 2026-08-06 10:00 UTC to 2026-08-06 14:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 6th, 10:00 UTC to August 6th, 14:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
US (Dallas): DFW1
US (Minneapolis): MIN1
US (Palo Alto): PAO1
Canada (Toronto): YYZ1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 18:10 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End,Brazil (Sao Paulo),US(Miami,Ashburn) - From 2026-08-06 06:00 UTC to 2026-08-06 10:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 6th, 06:00 UTC to August 6th, 10:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
US (Miami): MIA1
Brazil (Sao Paulo): SAO1
US (Ashburn): ASH1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 18:06 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Africa(Cape Town), Europe(Frankfurt,Marseille) - From 2026-08-05 21:00 UTC to 2026-08-06 02:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 5th, 21:00 UTC to August 6th, 02:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
Germany (Frankfurt): FRA1
France (Marseille): MRS1
South Africa (Cape Town): CPT1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 18:03 UTC

Aug 5, 2026

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia(Tokyo), Australia(Sydney) - From 2026-08-05 17:00 UTC to 2026-08-05 21:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 5th, 17:00 UTC to August 5th, 21:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
Japan (Tokyo): NRT2
Australia (Sydney): SYD1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 17:58 UTC
[Cisco Secure Connect] – Resiliency Region Provisioning Issue – Global
Resolved - This issue has been resolved.

Cisco Secure Connect resiliency region provisioning has returned to normal, and customers should no longer experience issues provisioning new resiliency regions. Current connectivity was not expected to be impacted during this incident.

Thank you for your patience. If you continue to experience issues, please contact Cisco Customer Support.
Aug 5, 16:53 UTC
Identified - We have identified an issue affecting a subset of Cisco Secure Connect services and have started mitigation steps to reduce the overall impact.

Affected customers may continue to experience intermittent failures with new resiliency region provisioning and some clientless access workflows. Existing established connectivity is not expected to be broadly impacted.

Our engineering teams are continuing to investigate the root cause while mitigation work is in progress. Updates and additional details will be provided as new information becomes available.
Aug 5, 16:36 UTC
Investigating - We are currently investigating an issue affecting the provisioning of new resiliency regions for the Cisco Secure Connect platform across all data centers. As a result, customers may be unable to provision new resiliency regions at this time, current connectivity should not be impacted.

Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. Updates and additional details will be provided as new information becomes available.

We're Here to Help
If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Aug 5, 11:59 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(Chicago,Denver,Los Angeles),Canada(Vancouver) - From 2026-08-05 10:00 UTC to 2026-08-05 14:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 5th, 10:00 UTC to August 5th, 14:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
US (Chicago): CHI1
US (Denver): DEN1
US (Los Angeles): LAX1
Canada (Vancouver): YVR1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 17:56 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, US(New York,Atlanta),Brazil(Rio de Janeiro) - From 2026-08-05 06:00 UTC to 2026-08-05 10:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 5th, 06:00 UTC to August 5th, 10:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
US (New York): NYC1
US (Atlanta): ATL1
Brazil (Rio de Janeiro): RIO1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 17:51 UTC

Aug 4, 2026

Cisco Umbrella - Cloud Delivered Firewall User Identity Policy Enforcement Issue - Singapore
Resolved - The issue affecting Cisco Umbrella Cloud Delivered Firewall policy enforcement in Singapore has been resolved. Services have returned to normal operation.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Aug 4, 20:17 UTC
Investigating - Affected customers using Cisco Umbrella Cloud Delivered Firewall through Singapore may experience policy enforcement failures for new traffic or new users that require fresh user identity validation. New tunnels are expected to establish successfully. However, traffic from users behind those tunnels may be blocked if Umbrella cannot obtain the required user identity context for policy evaluation. Existing authenticated sessions and established traffic flows are not expected to be impacted unless they require new identity validation.
Aug 4, 19:50 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia (Mumbai), Europe (Milan, Stockholm) - From 2026-08-03 23:00 UTC to 2026-08-04 03:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 3rd, 23:00 UTC to August 4th, 03:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
India (Mumbai): MUM2

Italy (Milan): MIL1

Sweden (Stockholm): STO1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 17:47 UTC

Aug 3, 2026

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Asia (Chennai), Europe (Madrid, Copenhagen) - From 2026-08-03 19:00 UTC to 2026-08-03 23:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 3, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform routine maintenance for the Meraki SD-WAN Head-End service.

Date and Time
August 3rd, 19:00 UTC to August 3rd, 23:00 UTC

Impact
No customer impact is expected during this maintenance activity. This notice is being shared so customers are aware of planned maintenance on the Meraki SD-WAN Head-End service.

Data Centers
India (Chennai): CHE2
Spain (Madrid): MAD1
Denmark (Copenhagen): CPH1

Components
Meraki SD-WAN Head-End

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Jul 22, 17:43 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Cisco Secure Connect - New Connection Provisioning Impact in Frankfurt, London and Copenhagen
Resolved - Certificate provisioning has returned to normal processing, and new connection provisioning and onboarding requests are completing successfully.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Jul 31, 21:23 UTC
Update - Certificate provisioning recovery remains in progress. Pending and new connection provisioning or customer onboarding requests may still be delayed while the backlog is being worked through.
Jul 31, 18:22 UTC
Update - Copenhagen is also experiencing delays for pending and new connection or onboarding requests due to the certificate provisioning backlog.
Jul 31, 16:42 UTC
Update - Certificate provisioning is recovering, and provisioning requests are being processed.

A backlog remains, and pending or new connection provisioning and customer onboarding requests may be delayed. We are monitoring processing and will provide the next update once normal provisioning timelines have been confirmed.
Jul 31, 16:07 UTC
Identified - We have identified certificate provisioning timeouts related to the new connection provisioning impact.

We are working to restore normal provisioning and will provide the next update as progress is made.
Jul 31, 15:57 UTC
Update - We are continuing to investigate this issue.
Jul 31, 15:23 UTC
Investigating - We are investigating an issue affecting a subset of Cisco Secure Connect customers associated with the Frankfurt and London data centers.

Affected customers may be unable to create new connections or complete new customer onboarding. Existing connected users are expected to continue using the service without disruption.

The impact is limited to new connection provisioning for customers associated with the affected head ends. We are working to restore normal provisioning and will provide the next update as more information becomes available.
Jul 31, 15:21 UTC
Cisco Secure Connect - Connectivity issues in India - Mumbai and Chennai
Resolved - This issue has been resolved.

Cisco Secure Connect Remote Access Client connectivity through the Mumbai and Chennai locations has been restored, and the affected services have returned to normal operation.

Thank you for your patience. If you continue to experience issues, please contact Cisco Customer Support.
Jul 31, 19:51 UTC
Identified - The underlying Direct Connect issue in the AP South region has been resolved.

Cisco engineering teams are validating service stability and preparing to return the affected Mumbai and Chennai services to normal operation. Until this validation is complete, customers reconnecting should continue to use the Any Location connect feature so traffic can be routed to an available location.

Updates and additional details will be provided as new information becomes available.
Jul 31, 19:12 UTC
Investigating - We are investigating a third-party cloud provider network issue affecting Cisco Secure Connect services in the India region.

Customers connecting through the Mumbai and Chennai locations may experience connectivity issues or service degradation for some Secure Connect services, including private access functionality.

To mitigate impact, traffic is being rerouted to alternate locations where available, and affected services in Mumbai and Chennai have been taken out of rotation. Customers reconnecting should use the Any Location connect feature so traffic can be routed to an available location. Connections that continue to use the impacted Chennai or Mumbai locations may continue to fail.

Our engineering teams are actively investigating and working with the provider to restore normal service. Updates and additional details will be provided as new information becomes available.

We appreciate your patience and understanding during this time.
Jul 31, 18:08 UTC

Jul 30, 2026

No incidents reported.

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