Cisco Secure Connect - [Planned Maintenance] Data Center - North America - From 2026-04-14 04:30 UTC to 2026-04-15 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 2026 - 04:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the North America Infrastructure. During this period, traffic will be redirected to a neighboring data center to ensure service continuity.

Date and Time: April 14th, 04:30 UTC to April 15th, 08:30 UTC

Impact:
Remote Access VPN customers will be administratively disconnected from us-west-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.

Data Centers
North America: us-west-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Apr 14, 2026 04:30 - Apr 15, 2026 08:30 UTC

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Under Maintenance
CASB - App Control Operational
Data Center Under Maintenance
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Connect - [Planned Maintenance] Data Center, Europe(Milan) - From 2026-04-18 00:00 UTC to 2026-04-19 04:00 UTC Apr 18, 2026 00:00 - Apr 19, 2026 04:00 UTC

Update - The scheduled maintenance window has been revised.

Date & Time: April 18, 2026, 00:00 UTC to April 19, 2026, 04:00 UTC

Please note the updated schedule. Further updates will be provided if necessary.
Apr 02, 2026 - 17:46 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We will be performing upgrade maintenance on the data center component in the eu-south-1 (Milan) region.

Date and Time: April 18th, 2026, 00:00 UTC to April 19th, 2026, 04:00 UTC

Impact:
Remote Access VPN customers will be administratively disconnected from eu-south-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.

Data Centers
Europe (Milan) – eu-south-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Mar 24, 2026 - 20:40 UTC

Umbrella - [Planned Maintenance] API - Global - From 2026-04-18 01:00 UTC to 2026-04-18 04:00 UTC Apr 18, 2026 01:00-04:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.

Date and Time: April 18th, 01:00 UTC to April 18th, 04:00 UTC

Impact:
Customers may experience intermittent errors, slower API responses, and brief service disruptions during peak load and maintenance window, potentially affecting data access and pipeline-dependent operations temporarily.

Data Centers
Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Apr 10, 2026 - 14:16 UTC

Cisco Secure Connect - [Planned Maintenance] Data Center - Asia - From 2026-04-24 16:00 UTC to 2026-04-25 20:00 UTC Apr 24, 2026 16:00 - Apr 25, 2026 20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Asia Infrastructure. During this period, traffic will be redirected to a neighboring data center to ensure service continuity.

Date and Time: April 24th, 16:00 UTC to April 25th, 20:00 UTC

Impact:
Remote Access VPN customers will be administratively disconnected from ap-southeast-1. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.

Data Centers
Asia: ap-southeast-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted on Mar 31, 2026 - 22:37 UTC
Apr 14, 2026

Unresolved incident: Cisco Secure Connect - [Planned Maintenance] Data Center - North America - From 2026-04-14 04:30 UTC to 2026-04-15 08:30 UTC.

Apr 13, 2026

No incidents reported.

Apr 12, 2026
Cisco Secure Connect - [Planned Maintenance] Data Center, Europe(London) - From 2026-04-11 00:00 UTC to 2026-04-12 04:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We will be performing upgrade maintenance on the data center component in the eu-west-2 (London) region.

Date and Time: April 11th, 2026, 00:00 UTC to April 12th, 2026, 04:00 UTC

Impact:
Remote Access VPN customers will be administratively disconnected from eu-west-2. They must reconnect manually, but will be automatically redirected to an alternate site. They may receive a certificate error if they are not using the "Auto Select" VPN option.

Data Centers
Europe (London) – eu-west-2

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Mar 26, 17:43 UTC
Apr 11, 2026
Apr 10, 2026
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe - From 2026-04-09 21:00 UTC to 2026-04-10 02:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 9th, 21:00 UTC to April 10th, 02:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
United Kingdom - LON1 (London)
France - CDG1 (Paris)
Netherlands - AMS1 (Amsterdam)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 09:50 UTC
Apr 9, 2026
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Australia - From 2026-04-09 16:00 UTC to 2026-04-09 20:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 UTC
Update - The scheduled maintenance for the Singapore datacenter has been postponed. Updated details and a new schedule will be shared in a future announcement. We apologize for any inconvenience.

Revised Data Centers:
Australia - MEL1 (Melbourne)

Original Data Centers:
Australia - MEL1 (Melbourne)
Asia - SIN1 (Singapore)
Apr 1, 16:33 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 9th, 16:00 UTC to April 9th, 20:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Australia - MEL1 (Melbourne)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 09:40 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, North America - From 2026-04-09 10:00 UTC to 2026-04-09 14:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 9th, 10:00 UTC to April 9th, 14:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
United States - DFW1 (Dallas)
United States - MIN1 (Minneapolis)
United States - PAO1 (Palo Alto)
Canada - YYZ1 (Toronto)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 09:27 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - North America and South America - From 2026-04-09 06:00 UTC to 2026-04-09 10:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 9th, 06:00 UTC to April 9th, 10:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
United States - MIA1 (Florida)
Brazil -SAO1 (Sao Paulo)
United States - ASH1 (Ashburn)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 09:18 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, Europe and Africa - From 2026-04-08 21:00 UTC to 2026-04-09 02:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 21:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 8th, 21:00 UTC to April 9th, 02:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Germany - FRA1 (Frankfurt)
France - MRS1 (Marseille)
South Africa - CPT1 (Cape Town)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 09:07 UTC
Apr 8, 2026
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Australia - From 2026-04-08 16:00 UTC to 2026-04-08 20:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 16:00 UTC
Update - The scheduled maintenance for the Narita (Tokyo) datacenter has been postponed. Updated details and a new schedule will be shared in a future announcement. We apologize for any inconvenience.

Revised Data Centers:
Australia - SYD1 (Sydney)

Original Data Centers:
Australia - SYD1 (Sydney)
Asia - NRT2 (Tokyo)
Apr 1, 16:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 8th, 16:00 UTC to April 8th, 20:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Australia - SYD1 (Sydney)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 08:55 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - North America - From 2026-04-08 10:00 UTC to 2026-04-08 14:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 8th, 10:00 UTC to April 8th, 14:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
United States - CHI1 (Chicago)
United States - DEN1 (Denver)
United States - LAX1 (Los Angeles)
Canada - YVR1 (Vancouver)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 08:30 UTC
Cisco Secure Connect - Zero Trust Access Enrollment Issues (Global)
Resolved - The issue affecting Zero Trust Access enrollment for some users is resolved.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Connect experience.
Apr 8, 12:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 12:38 UTC
Identified - We have identified the root cause of the issue. Mitigation steps will be implemented to restore normal service as quickly as possible. Further updates will be provided as we make progress.
Apr 8, 10:53 UTC
Investigating - We are continuing to investigate the issue with Zero Trust Access enrollment, which may be affecting a limited number of customers. The issue may impact only new enrollment attempts, while existing connections remain uninterrupted. Our team is working to confirm the extent of the impact and restore normal service as quickly as possible.

Further updates will be provided as more information becomes available. Thank you for your patience and understanding.
Apr 8, 10:31 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - North America and South America - From 2026-04-08 06:00 UTC to 2026-04-08 10:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 8th, 06:00 UTC to April 8th, 10:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
United States - NYC1 (New York)
United States - ATL1 (Atlanta)
Brazil - RIO1 (Rio de Janeiro)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 08:04 UTC
Apr 7, 2026
Umbrella/ Secure Connect - Service Performance Update in Asia
Resolved - The service performance issues affecting our Umbrella/Secure Connect platform in the Chennai and Mumbai regions have been resolved. Our engineering team has stabilized the environment, and all services are now operating as expected.

We’re Here to Help
Thank you for your patience and understanding while we worked to restore full service. If you have any questions or need assistance, please contact our support team.
Apr 7, 06:14 UTC
Update - We are still actively investigating the issue affecting service performance for our Umbrella/Secure Connect. We appreciate your patience and will provide updates as soon as new information becomes available.
Apr 7, 05:44 UTC
Investigating - We are currently investigating reports of service performance issues affecting our Umbrella/Secure Connect platform in the Chennai and Mumbai regions. Some users may experience temporary connectivity delays or intermittent service interruptions while accessing our proxy services.

Our engineering team is actively working to stabilize the environment and restore full service performance as quickly as possible. We appreciate your patience and understanding as we work to improve your Cisco Umbrella/Secure Connect experience.
Apr 7, 05:00 UTC
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, India(Mumbai) & Europe(Stockholm & Milan) - From 2026-04-06 23:00 UTC to 2026-04-07 03:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 6th, 23:00 UTC to April 7th, 03:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Sweden - STO1 (Stockholm)
Italy - MIL1 (Milan)
India - MUM2 (Mumbai)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 07:38 UTC
Apr 6, 2026
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End, India(Chennai) & Europe(Copenhagen & Madrid) - From 2026-04-06 19:00 UTC to 2026-04-06 23:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 6, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Secure Connect Meraki SD-WAN Head-End deployment.

Date and Time:
April 6th, 19:00 UTC to April 6th, 23:00 UTC

Impact:
There is no expected customer impact. This maintenance is being performed to support ongoing platform updates.

Data Centers
Denmark - CPH1 (Copenhagen)
Spain - MAD1 (Madrid)
India - CHE2 (Chennai)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Apr 1, 07:23 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026
Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-04-04 00:00 UTC to 2026-04-04 21:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: April 4th 00:00 UTC to April 4th 21:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Europe : eu-central-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 14:26 UTC
Apr 3, 2026
Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-04-03 00:00 UTC to 2026-04-03 21:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 3, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: April 3rd 00:00 UTC to April 3rd
21:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Europe : eu-north-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 14:23 UTC
Apr 2, 2026

No incidents reported.

Apr 1, 2026
Cisco Umbrella - Remote Browser Isolation service - Middle East (UAE)
Resolved - We are pleased to confirm that the issue affecting the Remote Browser Isolation (RBI) service in the Middle East (UAE) data center has been resolved. All services are now operating normally, and customers should no longer experience "fail open" errors or unexpected behavior when accessing the RBI service.

Thank you for your patience and understanding while we worked to restore full service. If you have any questions or need assistance, please contact our support team.
Apr 1, 11:17 UTC
Identified - We have identified a potential issue with the Remote Browser Isolation (RBI) service affecting customers connecting to the Middle East (UAE) data center.

Actual Impact:
Customers in the Middle East (UAE) region may be experiencing "fail open" errors when attempting to access the Remote Browser Isolation service. This may result in unexpected behavior where traffic is not being isolated as per configured policies.

Our engineering team is actively working to identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding.
Apr 1, 04:26 UTC
Mar 31, 2026
Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-03-31 00:00 UTC to 2026-03-31 21:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 31, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 00:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 31st 00:00 UTC to March 31st 21:00 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Europe : eu-west-3

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 14:18 UTC
Cisco Secure Connect - [Planned Maintenance] Data Center, North America - From 2026-03-30 04:30 UTC to 2026-03-31 01:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 31, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 04:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the North America infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 30th, 04:30 UTC to March 31st, 01:30 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
North America : us-west-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Mar 11, 14:13 UTC
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