All Systems Operational

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
[Umbrella/Secure Connect] Policy Enforcement service is delayed processing globally
Resolved - All policy files have now been processed and the queue is clear. Policy generation is functioning as expected, with new policies being applied promptly after configuration. Verification confirms that policies are being delivered efficiently, and all policy translation tests are passing.

We appreciate your patience while this issue was resolved.
Feb 12, 14:05 UTC
Update - We are continuing to process the remaining policy updates and are making steady progress toward full resolution. We are very close to moving into a monitoring state and expect normal policy update functionality to be restored soon. Further updates will be provided as we confirm resolution.

We appreciate your patience and understanding as we work to restore optimal service.
Feb 12, 13:39 UTC
Identified - Processing delays are ongoing, but progress continues toward resolution. We expect the current policy update backlog to be cleared within the next few hours. Once all outstanding entries are processed, normal policy update functionality will be restored.

We appreciate your patience and understanding as we work to resolve this issue.
Feb 12, 12:30 UTC
Update - We are currently experiencing delays in policy updates due to an unusually high processing load. Efforts are underway to optimize performance and improve processing times. While changes have been made to help accelerate the process, customers may continue to experience slower policy updates for the time being.

We appreciate your patience and understanding as we work to resolve this issue and will provide further updates as soon as more information is available.
Feb 12, 11:33 UTC
Update - Our engineering team has upgraded CPU resources and is monitoring the environment to determine if this action improves processing times. Further investigation is underway to identify the root cause of the delay.


We will provide additional updates as more information becomes available. Thank you for your patience and understanding.
Feb 12, 10:02 UTC
Investigating - We are investigating a global issue with the Policy Enforcement service, which is currently experiencing delayed processing. As a result, customers are temporarily unable to update their policies; any posture changes configured on the dashboard will not take effect at this time.

Our engineering team has upgraded CPU resources and is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates at regular intervals as more information becomes available.

We appreciate your patience and understanding during this time.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Feb 12, 09:16 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
[Planned Maintenance] Prague, Czech Republic (PRG1.EDC) Out of Rotation
Completed - The scheduled maintenance has been completed.
Feb 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 18:00 UTC
Scheduled - Please be advised that our Prague data center will be taken out of rotation for scheduled maintenance from January 30th, 2026, at 18:00 UTC to February 2nd, 2026, at 07:00 UTC.


During this period, all traffic will be automatically redirected to other available data center to ensure continued service availability. No action is required on your part.
Jan 27, 23:17 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026
[Planned Maintenances]- Cloudlock Infrastructure Maintenance between 04:30 UTC and 12:30 UTC on January 31st
Completed - The scheduled maintenance has been completed.
Jan 31, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 04:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Cloudlock platform continues to meet your needs, we will be performing Cloudlock Infrastructure Maintenance as outlined below.

Maintenance Details
Date and Time: From 2026-01-31 04:30 UTC to 2026-01-31 12:30 UTC

Impact
We are planning to do major deployment on our Production environments. During this time, the Cloudlock portal and scanning services will not be accessible.

Oregon

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Cloudlock experience.
Jan 12, 10:27 UTC
[Umbrella]- Planned Maintenance - DNS,SWG - Global - From 2026-01-31 08:00 UTC to 2026-01-31 10:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 08:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Date and Time: January 31st, 08:00 UTC to January 31st, 10:00 UTC

Impact:
We are performing an upgrade to our DNS and SWG infrastructure. During this maintenance window, there may be temporary delays in the provisioning of new identities or the updating of existing identities.

Please note that access to current identities will not be impacted. All other services will continue to function normally. We are making sure customers are informed to ensure a seamless experience.

Global

We’re Here to Help If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your experience.
Jan 21, 17:11 UTC
[Planned Maintenance] Meraki SD-WAN Head-End, Europe from January 30th 20:00 UTC till January 31st 04:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 31, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 2026-01-30 20:00 UTC to 2026-01-31 04:00 UTC

Impact
Network Tunnel Groups: No customer impact is anticipated due to established failover procedures and sequential nature of updates.

Datacenters:

Europe: London, Paris, Amsterdam


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Connect experience.
Jan 28, 02:09 UTC
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