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The Melbourne data center (MEL1.EDC) has been returned to service. The Remote Access (Client) service is operating normally, and the traffic disruption has been resolved.We apologize for any inconvenience caused and thank you for your patience.
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Posted Oct 19, 2026 - 18:36 UTC
Identified
The Remote Access (Client) service at Melbourne data center (MEL1.EDC) has been taken out of rotation to address the traffic disruption.
Posted Oct 19, 2026 - 17:29 UTC
Investigating
Connectivity through our Melbourne location in Australia is currently affected. We’re working to address the issue and will share updates as more information becomes available.
Posted Oct 19, 2026 - 17:17 UTC
This incident affected: Secure Connect Australia (Remote Access (Client)).