[Cisco Secure Connect]- Remote Access (Client) Disconnect in NYC1

Incident Report for Cloud Security Service Status

Resolved

Earlier today at approximately 17:20 UTC, users connected to Cisco Secure Connect in the nyc1 data center may have experienced an administrative disconnect.Users were able to manually reconnect to the service, and no further impact was observed.The issue has been resolved, and services are operating normally.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Posted Mar 18, 2026 - 18:06 UTC

This incident affected: Secure Connect North America (Remote Access (Client)).