Cisco Secure Connect - [Planned Maintenance] Remote Access - North America - From 2026-04-28 04:00 UTC to 2026-04-28 08:00 UTC

Scheduled Maintenance Report for Cloud Security Service Status

Completed

The scheduled maintenance has been completed.
Posted Apr 28, 2026 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 28, 2026 - 04:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Cisco Secure Connect Remote Access infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: April 28th, 04:00 UTC to April 28th, 08:00 UTC

Impact:
During the scheduled maintenance window, customers may experience brief VPN service interruptions, including temporary disconnections and a potential reduction in traffic throughput for approximately 15 minutes. VPN connections will automatically re-establish for users with auto-reconnect enabled; others may need to manually reconnect once the activity is complete.

Data Centers
North America: ash1.edc
North America: nyc1.edc

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 24, 2026 - 18:06 UTC
This scheduled maintenance affected: Secure Connect North America (Remote Access (Client)).