Cisco Secure Connect - [Planned Maintenance] SWG Roaming Traffic Steering - Asia (Japan) - Phased Rollout

Scheduled Maintenance Report for Cloud Security Service Status

Completed

The scheduled maintenance for the July 21st, 16:00 - 17:00 UTC phase (0% to 10%) has been completed.

The remaining phases of the traffic steering rollout have been placed on hold for now. We will provide a further update once the revised schedule is confirmed through a new notification.
Posted Jul 21, 2026 - 17:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 16:00 UTC

Update

The phased traffic steering rollout schedule has been revised as follows:

July 21st, 16:00 - 17:00 UTC: 0% to 10%
July 23rd, 16:00 - 17:00 UTC: 10% to 25%
July 27th, 16:00 - 17:00 UTC: 25% to 50%
July 30th, 16:00 - 17:00 UTC: 50% to 75%
Aug 3rd, 16:00 - 17:00 UTC: 75% to 100%

No customer impact is expected during these maintenance activities. Traffic steering is expected to complete without service disruption.
Posted Jul 20, 2026 - 16:59 UTC

Update

The July 14, 16:00–17:00 UTC traffic steering activity (0% to 10%) has been rescheduled to July 21, 16:00–17:00 UTC.

The schedule for the remaining traffic steering phases will be communicated in a future update.

No customer impact is expected during these maintenance activities.
Posted Jul 13, 2026 - 23:08 UTC

Update

As part of the phased traffic steering rollout for non-Reserved IP SWG roaming customers in Japan, the following maintenance windows are also planned:

July 14, 16:00 – 17:00 UTC: 0% to 10%
July 17, 16:00 – 17:00 UTC: 10% → 25%
July 20, 16:00 – 17:00 UTC: 25% → 50%
July 23, 16:00 – 17:00 UTC: 50% → 75%
August 3, 16:00 – 17:00 UTC: 75% → 100%

No customer impact is expected during these maintenance windows. Traffic steering is expected to complete without service disruption.
Posted Jul 09, 2026 - 16:36 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Cisco will perform phased traffic steering for non-Reserved IP SWG roaming customers in Japan. During these maintenance windows, non-Reserved IP SWG roaming traffic will be gradually shifted to DCv2 data centers according to the following schedule:

July 14, 16:00 – 17:00 UTC: Traffic steering from 0% to 10%
July 17, 16:00 – 17:00 UTC: Traffic steering from 10% to 25%
July 20, 16:00 – 17:00 UTC: Traffic steering from 25% to 50%
July 23, 16:00 – 17:00 UTC: Traffic steering from 50% to 75%
Aug 3, 16:00 – 17:00 UTC: Traffic steering from 75% to 100%

This proactive notification is being provided for awareness. No customer impact is expected during any phase of this rollout.

Impact:
No customer impact is expected during this maintenance. Traffic steering is expected to complete without service disruption.

Data Centers
Asia (Japan): ap-northeast-1_1, ap-northeast-3_1

Target DCv2 Data Centers
Asia (Japan): csc_ap-northeast-1_1_0, csc_ap-northeast-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.
Posted Jul 08, 2026 - 16:52 UTC
This scheduled maintenance affected: Secure Connect Asia (Data Center).