[Planned Maintenance] Network Tunnels – New York, Sao Paulo and Toronto between 09:00 UTC and 13:00 UTC on January 22nd

Scheduled Maintenance Report for Cloud Security Service Status

Completed

The scheduled maintenance has been completed.

Posted Jan 22, 2026 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 22, 2026 - 09:00 UTC

Scheduled

Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 09:00 UTC and 13:00 UTC on January 22nd

Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

New York - nyc1.edc
Sao Paulo - sao1.edc
Toronto - yyz1.edc

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.

Posted Jan 09, 2026 - 20:20 UTC

This scheduled maintenance affected: Umbrella North America (Network Tunnels) and Umbrella South America (Network Tunnels).