[Cisco Secure Connect] – Certificate Issuance and Renewal Issue - Global

Incident Report for Cloud Security Service Status

Resolved

The issue affecting certificate issuance and renewal for the Cisco Secure Connect platform globally between 12:16 UTC and 13:00 UTC on July 07, 2026 has been resolved. All services are now operating normally, and customers can resume onboarding and provisioning new sites.

We apologize for any inconvenience caused and thank you for your patience.

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Posted Jul 07, 2026 - 13:14 UTC

This incident affected: Secure Connect Africa (Remote Access (Client)), Secure Connect Asia (Remote Access (Client)), Secure Connect Australia (Remote Access (Client)), Secure Connect Europe (Remote Access (Client)), Secure Connect North America (Remote Access (Client)), and Secure Connect South America (Remote Access (Client)).