Umbrella - Network tunnel connectivity issues - Europe

Incident Report for Cloud Security Service Status

Resolved

All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.

Posted May 11, 2026 - 12:16 UTC

Update

We are continuing to investigate this issue.

Posted May 11, 2026 - 10:48 UTC

Investigating

We are aware of an issue where customers are currently unable to create new network tunnels in the dashboard. Existing tunnels and their configurations are not impacted, and continues to work as expected. Our team is working to resolve the issue and restore full functionality as soon as possible.

We will provide further updates as more information becomes available. Thank you for your patience and understanding.

Posted May 11, 2026 - 10:39 UTC

This incident affected: Umbrella Europe (Network Tunnels).