[Planned Maintenance] Sao Paulo, Brazil (SAO1.EDC) Out of Rotation

Scheduled Maintenance Report for Cloud Security Service Status

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 24, 2025 - 22:00 UTC

Scheduled

Please be advised that our Johannesburg data center will be taken out of rotation for scheduled maintenance from October 24th, 2025, at 22:00 UTC to October 27th, 2025, at 10:00 UTC.

During this period, all traffic will be automatically redirected to the closest available data center to ensure continued service availability. No action is required on your part.

Posted Oct 21, 2025 - 18:02 UTC

This scheduled maintenance affects: Umbrella South America (Cloud Delivered Firewall, DNS, Real Time DLP, Remote Browser Isolation, SWG) and Secure Connect South America (Data Center, DNS, Firewall, IPsec Tunnel Head-End, Meraki SD-WAN Head-End, Real Time DLP, Remote Access (Client), Remote Access (Clientless), SWG).