[Planned Maintenance] Network Tunnels – Palo Alto, Rio de Janeiro and Vancouver between 09:00 UTC and 13:00 UTC on January 21st

Scheduled Maintenance Report for Cloud Security Service Status

Completed

The scheduled maintenance has been completed.

Posted Jan 21, 2026 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 21, 2026 - 09:00 UTC

Scheduled

Cisco is committed to providing you with secure and reliable experience. To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing scheduled maintenance.

Maintenance Details
Date and Time: 09:00 UTC to 13:00 UTC on January 21st

Impact
Network Tunnel : Customer tunnels at the following DCs below will failover to the other Hub DC in the region.

Palo Alto - pao1.edc
Rio de Janeiro - rio1.edc
Vancouver - yvr1.edc

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Umbrella experience.

Posted Jan 09, 2026 - 20:10 UTC

This scheduled maintenance affected: Umbrella North America (Network Tunnels) and Umbrella South America (Network Tunnels).