Potential impact to some services in the New York (NYC1.EDC) Facility

Incident Report for Cloud Security Service Status

Resolved

This notification confirms that the incident previously reported as potential impact has been resolved.
Upon further investigation, we have determined that this incident was raised in error and did not indicate an actual service disruption. All systems are operating normally.

Posted Aug 27, 2025 - 22:28 UTC

Investigating

There is a potential impact to some network services in the New York Facility.

Our engineers are currently working to confirm the impact, identify the root cause and implement a resolution.
Updates and additional details will be provided as new information becomes available.

Posted Aug 27, 2025 - 17:29 UTC

This incident affected: Umbrella North America (DNS, SWG).